<<< To City & Guilds Diploma in ICT Systems Support Level 2
This course is no longer available. All students should refer to the new Level 3 Pathways – Server / Network / Security / Cloud – click here for more information
Undertake this City & Guilds course in London with 5E Ltd and benefit from advanced ICT and networking skills as well as full certification by taking examinations at our Pearson Vue Test Centre. You will have full access to high quality training material, advanced learning with our expert tutors and hands-on availability to lab facilities to complete your qualification!
This qualification is an excellent progression course from the Level 2 Diploma in Systems Support. In the Level 3 course you will cover more complex work and develop your supervisory skills. You will learn to work independently and be able to design, plan and implement complex ICT infrastructures. Upon completing this course you will gain the Diploma alongside two professional vendor certifications.
- Plan and design an ICT systems infrastructure
- Server, Desktop and Network set-up and configuration
- Customer support, presentation and supervisory skills
- Implementation of complex ICT systems infrastructure
- CompTIA Network+ certification
- Microsoft Certified Professional in Windows XP Professional
EXAM CODE | TITLE |
501 | Plan for the delivery of ICT support services and assist in the acquisition of ICT systems |
502 | Customer Support Provision 3 |
503 | Install, configure and integrate networked hardware and software |
N10-004 | CompTIA Network+ |
70-270 | Microsoft – Installing, Configuring, and Administering Windows XP Professional |
- Junior IT Technician
- 1st/2nd Line Support
- Level 2 Hardware Skills
N/A / 24 Weeks
This course is no longer available. All students should refer to the new Level 3 Pathways – Server / Network / Security / Cloud.
*eligibility criteria applies