Information, Advice and Guidance for Employed or Unemployed Adults and those seeking information regarding further training, development and progression pathways
The Guidance Centre provides up-to-date career Information, Advice and Guidance (IAG) to all individuals seeking assistance with accessing information and support regarding a range of academic and vocational skills, training and skills development courses combined with career information and potential progression pathways, besides employability programs / job search. 5E is a Matrix accredited organisation and works closely with a range of organisations to deliver partnership programmes and provide signposted referrals for individuals. The organisations we work with include local colleges, employers, third sector organisations and specialist organisations and provisions.
We have professionally trained (NVQ Level 3 & 4 – Advice & Guidance), experienced and friendly advisers to assist employed and unemployed customers. We pride ourselves with equality of opportunity for every customer. Our qualified advisers also work at Jobcentre Plus and other outreach locations. These advisers are well equipped with laptops (with internet access) and therefore, provide up to date prompt services to the beneficiaries.
We support our customers with structured one-to-one IAG interview sessions that enable them to make well-informed choices to be able to overcome barriers to learning, employment and career. Our advisers also run group sessions on different career related topics. The customers are assessed through the basic skills assessment (Literacy & Numeracy) or ESOL assessment and IT, where required, that helps in taking informed decisions about the course of actions.