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5E Ltd - A Social Enterprise in Action

City and Guilds Diploma in ICT Systems Support Level 2

To City and Guilds Diploma in ICT Systems and Principles Level 3 >>>

Undertake this City and Guilds Diploma Course in London and benefit from comprehensive PC Maintenance Skills including troubleshooting and providing basic systems support for hardware and software. Gain expert tuition with full access to lab equipment and facilities. Complete your journey with 5E Ltd by taking examinations at our Pearson Vue Test Centre and gain complete certification!

The City and Guilds Diploma in ICT Systems Support Level 2 provides an excellent foundation for students pursuing a career in IT.  This course provides a broad knowledge of computer hardware and operating system technologies and includes excellent practical experience of installation, configuration, fault finding, preventive maintenance and the fundamentals of computer networking.

Skills You Will Gain
  • Install & configure ICT systems hardware
  • Perform fault finding and remedial maintenance
  • Preventive maintenance of ICT systems and peripherals
  • Customer Services
  • Health & Safety
  • Design and install a computer network

Qualification Overview
EXAM CODE TITLE
401 Maintain ICT equipment and systems
402 Customer support provision 2
403 Install and configure ICT equipment and operating systems
404 Install, configure and maintain software
406 ICT System monitoring and operation
408 Install, configure and test ICT Networks
Job Prospects
  • IT Technician
  • 1st Line Support
Progression
  • CompTIA Courses
  • City & Guilds Diploma in ICT Systems and Principles Level 3
Prerequisite
  • Computer Literacy Level 1
Cost and Duration

12 Weeks

This is fully funded (free) if you are unemployed, or do not hold a Level 2 qualification.

*Further eligibility criteria applies

Proud IT Academy for the latest vendor certifications! Contact the IT department now
  • Note: All programmes are subject to eligibility criteria. Please contact us to find out if you qualify
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